Terms of Service

Who can buy

You must be 18 or older to buy from us. If you are younger, a parent or guardian can buy on your behalf and is responsible for how the purchase is used.

What we sell

• Wedding planning templates for Google Sheets and Microsoft Excel (.xlsx), delivered by email after payment (or on WhatsApp or Instagram for PayPal and direct UPI orders).
• Invitation Card Studio: you choose a design, add your details and download your card as a PNG and a printable PDF straight after payment.
• Video invitations: you choose a design, add your details and download a vertical MP4 straight after payment.
• Wedding websites: you build a website for your wedding, and it stays online at its own address on theweddingstore.co.in for 12 months from the day you publish it.

What our products are, and are not

Our templates are tools you fill in yourself. They are not a wedding planning service, and we do not plan, book or manage anything for you. Please read the product description before you buy, so you know the format and what is included.

Our calculators and estimates (per-plate and budget figures) use typical assumptions. Real prices vary, so check important figures with your vendors. Nothing we publish is legal or financial advice.

The muhurat and wedding-date tool is informational. It is not religious or professional advice, and practice varies by region and family, so confirm your final date with your family pandit. It does not promise or guarantee any outcome.

Prices and payment

Prices are in Indian rupees (INR), with taxes included where they apply. You can pay online by UPI, card or netbanking through Razorpay. Buyers outside India can pay with PayPal. Some orders may use direct UPI to our account. For online payments the amount is worked out on our server from our price list, so the price at checkout is the price you pay.

Razorpay payments are confirmed instantly. PayPal and direct UPI payments are confirmed by hand before we deliver. If you were charged twice or were charged but got nothing, see the Refund & Cancellation Policy.

Delivery

• After your Razorpay payment is confirmed, we email a Google Sheets 'Make a copy' link and an .xlsx file to the address you entered at checkout. This is normally within a minute and always within 24 hours. PayPal and direct UPI payments are confirmed by hand first, and those files are sent on WhatsApp (or Instagram DM).
• Invitation cards are not sent to you. Your PNG and PDF download in your browser as soon as your payment is confirmed, and you can edit and download again for 3 days from payment. See the Shipping & Delivery Policy.
• Video invitations download the same way. Wedding websites go live within a minute of your payment being confirmed, and we email you the link and a private edit link.

Your licence and our copyright

When you buy, you get a personal, non-transferable licence to use the product for planning your own wedding. You do not get ownership. Our templates, tools, layouts, wording and branding are protected by the Copyright Act, 1957 (India) and by international copyright law.

Even after you buy, please do not:

• resell, give away, share or post the original delivered link or file, publicly or privately, with anyone outside your own wedding planning
• remove our name, branding or copyright marks
• rebrand, white-label or pass the template off as your own work
• use it for clients, other couples, a business or any commercial purpose
• pass your chat session to someone else

Sharing your own copy

Once you make your copy of a template, it is yours to use. You may share your working copy with your partner, your family and your wedding planner so they can help plan your own wedding. You may not share the original delivered link or file, and you may not let others make their own copies from it.

If we find a template being shared or sold outside these terms, we may cancel access to it and take legal action where needed.

Acceptable use

Please use the site lawfully. Do not try to bypass payment or access controls, or scrape or overload the site.

Support

Support is provided by message on WhatsApp or Instagram, not by phone or voice call. Please use only our official channels on the Contact page.

We help with delivery, access, and formulas that do not work as described. Support is limited and best-effort. Anything outside that, such as teaching spreadsheet skills or building something new for you, may take longer, may not be possible, or may be charged.

Changes to your copy, custom requests and repairs

You are free to edit your own copy. Editing formulas, deleting or merging cells, or pasting over locked areas can break things, and Excel and Google Sheets behave differently in places. If you upload our .xlsx into Google Sheets, a few features may look different. The Google Sheets link is the version we build and test for.

A change beyond how the template is meant to be used is a custom request. We may offer to do it for a fee, agreed first and paid through a separate payment link. A fee covers fixing structure and spacing. It does not cover redesigns, new artwork, or adding or replacing your text or images.

If a copy has been edited beyond repair, we may decline further fixes and ask you to start again from the original link or file.

Refunds

Refund details are on the Refund & Cancellation Policy page and form part of these terms. In short, if a template formula does not work and we cannot fix it within 24 hours of your message, you get a full refund. A card or video cannot be refunded once it has downloaded correctly, and a wedding website cannot be refunded once it is live, unless the problem is on our side.

Respectful communication

We are a small team and we will always be polite with you. Please do the same with us. If messages become abusive, threatening or harassing, we may limit or stop support, and we may cancel the order and refund what you paid for anything we have not delivered.

Availability and updates

We may improve, update or retire templates, tools and reports. Google Sheets, Excel, WhatsApp and Instagram also change over time, which can affect how a product looks or works. We try to keep everything running, but we cannot promise the site or any tool will always be available or free of errors.

Third-party services

We rely on Google Sheets, Microsoft Excel, Razorpay, PayPal, WhatsApp, Instagram and Vercel. They run under their own terms and privacy policies, and we are not responsible for their outages or changes.

Limits on our liability

Products are provided as described and, to the extent the law allows, without other promises. Our liability for any claim about a purchase is limited to the amount you paid for that item. We are not responsible for losses from decisions you make using our dates, reports, chat answers or estimates. Nothing here removes any right you have under Indian law, including consumer law, that cannot be excluded.

Privacy

How we handle your information is explained in our Privacy Policy.

Ending access

We may suspend or end access if these terms are broken, for example through resale or payment fraud. You can stop using our products at any time.

Governing law and complaints

These terms are governed by the laws of India. Courts in Mumbai, Maharashtra have jurisdiction over any dispute. This does not affect your right to complain to the Consumer Commission where you live or work.

If you have a complaint, message us on WhatsApp or Instagram (see the Contact page). We will reply within one business day and aim to resolve it quickly.

Changes to these terms

We may update these terms. The date at the top shows when they last changed. Continued use means you accept the update.